1. What is the basis for calculating mediation and arbitration fees? Our third-party neutrals charge fees per hour, and these fees are assessed separately for each participating party.
2. Are case initiation fees refundable? No, case initiation fees are non-refundable.
3. Is the unused portion of the deposit refundable? Yes, any unused amounts on deposits are fully refundable.
4. How are mediator fees determined? Mediator fees are based on the mediator’s subject-matter expertise and experience in the field.
5. Is there an additional fee for using a conference room? Yes, there is a small conference room fee for parties using our facilities. This fee is not refundable.
6. Can the conference room fee be avoided? Yes, participating in a virtual mediation or arbitration can help parties avoid the conference room fee.
7. Is the conference room fee per party or shared among all parties? The conference room fee is typically per party.
8. What payment methods are accepted for mediation and arbitration fees? We accept various payment methods, including credit cards, bank transfers, and checks. Please refer to our payment policy for more details.
